Software for installation companies with technicians on the road
Your schedule may be planned weeks ahead, until an urgent breakdown comes in at 7:30 and everything has to change. Your technicians sometimes work in pairs, so you want to know exactly who worked how many hours and how much travel time they logged. On a housing association project, you may work at fifteen different addresses, while only one invoice is sent.
The information is in your head or in the van
The quotation determines what you ultimately invoice. You have maintenance contracts in place, but when each maintenance visit is due is often something you simply keep in your head. Your completion forms are properly filled in, but they are still on paper in the van. And your technicians call you throughout the day for information they should be able to see on their phones.
The software you have does too little or too much
Whether you install air conditioning systems on your own or manage maintenance contracts with twenty technicians, at some point you run into limitations. Software for installation companies should solve that, but in practice the system you use often does either too little or so much that nobody actually wants to use it.