Plumbing and Heating Software: Always Send the Right Engineer to the Right Job

A customer calls: their boiler has stopped working. It’s half past seven in the morning. Which of your engineers is closest? Does he have any jobs already booked today? And is there also a leaking pipe at that address that’s been reported three times already?

 

With Simple-Simon you have this sorted in seconds. You see immediately who is available, update the schedule on the planning board, and the engineer receives the job sheet with the full customer history directly on his phone. No phone calls, no missing information.

 

Simple-Simon is built for plumbers and installation companies: from the job sheet app for the engineer on-site to automatic boiler service scheduling and direct integration with your accounting package.

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Plan boiler services per customer and location

You manage dozens of boilers across multiple customer sites. Each boiler has its own service interval, warranty period and maintenance history. With Simple-Simon you record every boiler as an object, linked to the correct address and customer.

Via the digital planning board, you can see which boilers are due for service in the coming period. You schedule jobs per location — one engineer, multiple installations at the same address, in a single visit. When the engineer arrives, he has the full history of that boiler on his phone.

Emergency call-outs: plan boiler breakdowns straight away

A boiler breaks down at a customer’s premises. You can immediately see which of your engineers is available nearby. You drag the job to that engineer on the planning board, and he receives the update instantly in the job sheet app. Via the customer communication module, Simple-Simon automatically sends the customer a confirmation with the expected arrival time.

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Schedule and record drain maintenance

Drainage systems require periodic maintenance and inspection. You schedule service visits in Simple-Simon based on the maintenance contract with the customer, and your engineer records everything on-site: findings, photos of the condition of the drain, and all work carried out.

You set a maintenance interval per customer or object. Simple-Simon automatically shows which addresses are due in the coming period. This way you never miss a service visit and you can proactively inform your customer via the customer communication module.

Everything Explained Simply. In Less Than a Minute

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Duidelijke planning

A clear planning overview for your engineers at all times

Via the digital planning board, you can see at a glance which of your engineers is available, which jobs are in progress, and where there are open slots in the schedule. When there’s an emergency call-out or a change, you drag the job to the available engineer he gets the update on his phone instantly.

Does the appointment change for the customer too? Via the customer communication module, Simple-Simon automatically sends the customer a message with the new arrival time. No manual calling, no customers left wondering when the plumber is arriving.

Informatie direct toegankelijk

Digital job sheet with checklists, photos and service history

Your engineer opens the job sheet app on his phone and immediately sees the assignment: which customer, which address, which installation, and what was done previously. He doesn’t need to call the office for background information — it’s all in the job sheet.

Via the custom forms module, you set up checklists for each type of job: a boiler service has different mandatory fields than a leak repair or a drain inspection. Your engineer completes the correct checklist, adds photos as evidence, and gets the customer to sign directly on his phone.

Periodiek onderhoud plannen

Automatic repeat scheduling for periodic maintenance

Boilers need to be serviced annually for warranty and safety reasons. Cylinders and other heating installations have their own maintenance intervals. You set the interval per installation, and Simple-Simon automatically shows which customers are due in the coming period.

Your planner creates job sheets based on that overview, grouped by area or postcode. Your engineer covers his route efficiently and you handle multiple customers in a single run. No missed services, no customers falling outside their warranty.

Complete for €30 Per month, per user!

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Track boilers, cylinders and installations per customer

You record every installed boiler, hot water cylinder, water heater or heating system in Simple-Simon’s asset management software. Per object you register the manufacturer, model, installation date, warranty date and serial number.

Your engineer visits a customer and knows exactly which boiler is installed, when it was fitted, and what was done at the last service visit. No calling the office, no searching through spreadsheets.

Based on the maintenance history, you can proactively advise the customer: a boiler that has had the same fault several times is a candidate for replacement. This increases your revenue and builds customer trust.

tevreden buitendienst

From job sheet to invoice: done as soon as the job is finished

Your engineer finishes the job and the customer signs digitally. The office archives the job sheet and the hours and materials flow automatically into your accounting package as a draft invoice. No manual re-entry, no spreadsheet reconciliation, no missing invoice lines.

Simple-Simon integrates with QuickBooks, Xero, Sage and more than 80 other packages. View all available integrations to find the right connection for your workflow.

Drie installateurs staan lachend voor zonnepanelen, één houdt een tablet vast.

Who is this plumber planning software designed for?

Simple-Simon is built for plumbers and heating engineers with field staff who service boilers, cylinders and drainage systems at customer sites every day. You’ll find it used by:

  • Plumbing contractors who handle both emergency call-outs (leaks, boiler breakdowns) and planned service contracts, scheduling engineers daily.
  • Boiler engineers who carry out annual boiler services at residential and commercial customers, including repeat scheduling and warranty management per installation.
  • Sanitary installers who fit bathrooms, toilets and pipework and then offer service contracts for periodic maintenance.
  • Drainage specialists who carry out periodic drain inspections and maintenance for housing associations, businesses or councils, documenting results per location.
  • Growing installation companies looking to replace manual planning via WhatsApp, paper job sheets or separate calendars with a professional system.

 

Support team Simple-Simon werkbon app — altijd bereikbaar voor servicebedrijven

Why plumbers and heating engineers choose Simple-Simon

  • Your engineer has the full history of every boiler, cylinder and installation on his phone via the job sheet app. No calling the office for information that should already be there.
  • You schedule boiler services, drain maintenance and emergency call-outs in the same system. The engineer’s daily schedule is on his phone and updates appear there instantly.
  • You invoice faster: from completed job sheet to draft invoice in your accounting package, with no manual entry and no spreadsheet reconciliation.
  • Connect Simple-Simon to your accounting package. View all integrations for your software.
  • The app works offline too. In basements or on sites without mobile signal, your engineer keeps working. Data syncs automatically as soon as connection is restored.

Frequently asked questions about boiler service software

How do I schedule boiler services for multiple customers?

You record every boiler in Simple-Simon’s asset management software and set an annual service interval. Simple-Simon automatically shows which boilers are due in the coming period. You schedule job sheets by area, and the engineer has everything in the app.

How do I record drain maintenance digitally?

Your engineer opens the job sheet app on-site, fills in the maintenance details via a digital checklist and adds photos of the drain condition. The report is automatically sent to the customer. Everything is archived per address and per date.

Can I assign emergency call-outs straight away?

Yes. Via the digital planning board, you immediately see who is available near the emergency job. You drag the job sheet to that engineer and he receives the update on his phone. The customer automatically gets a confirmation.

How do I connect the schedule to my accounting software?

Simple-Simon integrates directly with QuickBooks, Xero, Sage and more than 80 other packages. Hours and materials flow automatically as a draft invoice once the job sheet is archived. View all integrations for your package.

Does the app work offline on sites without mobile signal?

Yes. The job sheet app works without an internet connection. Your engineer completes checklists, takes photos and records materials without signal. As soon as he has connectivity again, all data syncs automatically to the office.

How much does Simple-Simon cost for plumbers?

Simple-Simon starts from €30 per user per month. No contract, no minimum commitment. 14-day free trial. View pricing for a full overview.

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Curious about how Simple-Simon can help your business? Request a demo today with our industry expert and discover how to take your plumbing business to the next level.

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These are the 9 Most Used Features in

(And Simple-Simon has many more!)

Werkbon app

Job Sheet

Field service app

Field Service App

Digitale werkbonnen

Digital Job Sheets

Tijdregistratie

Time Tracking

Digitaal planbord

Digital Planboard

Assetmanagement

Asset Management

Integraties met boekhoudpakket

Integrate Simple-Simon with Accounting Software

Eigen formulieren

Custom Forms

On- en offline werken

Work On- and Offline

40+ Features

€30 Per month, per user!

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But we have many more features!

View all features

Calculate your profit, get rich!

See your savings instantly with Simple-Simon

3 Job sheets per day per person

6 People in the field service

Hourly cost €35

Simple-Simon saves you:

€9.072,00

How do we calculate this?

We assume that creating a paper-based work order takes 10 minutes, with a paperless variant taking 4 minutes. A paper variant additionally costs +- €0.20.

Costs of paper work order

(Number of employees * working days per month(20) * order per day * 0.167 (10 minutes) * hourly rate) + (Number of employees * working days per month(20) * order per day * €0.20)

Paperless costs

(Number of employees * Simple-Simon licence fee) + (Number of employees * working days per month(20) * order per day * 0.067 (4 minutes) * hourly rate)

Save right away with Simple-Simon’s Smart Job Sheet app:

  • No empty time slots, no back-and-forth phone calls
  • Fewer mistakes, no lost job sheets
  • No more collecting, submitting, or deciphering job sheets
  • Invoice faster

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Simple-Simon saves you:

€9.072,00

How do we calculate this?

We assume that creating a paper-based work order takes 10 minutes, with a paperless variant taking 4 minutes. A paper variant additionally costs +- €0.20.

Costs of paper work order

(Number of employees * working days per month(20) * order per day * 0.167 (10 minutes) * hourly rate) + (Number of employees * working days per month(20) * order per day * €0.20)

Paperless costs

(Number of employees * Simple-Simon licence fee) + (Number of employees * working days per month(20) * order per day * 0.067 (4 minutes) * hourly rate)

Monthly Costs

Paperless vs paper

€144 / month

Paperless working

€455 / month

Paper job sheets

Start today with Simple-Simon

Plan a demo or start a 2 week trial

Complete for €30  per month, per user

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