Frequently Asked Questions about Reporting Software
What is reporting software?
Reporting software is a digital system that automatically generates reports based on completed work. Your engineer completes the job sheet on their phone and the system instantly creates a clear report, including photos, checklists, materials and customer signatures. The report is automatically sent to the customer once the work is complete.
What is a digital report?
A digital report is an online document that is automatically generated based on the information your engineer enters on the job sheet. It contains worked hours, used materials, photos, checklist results and the customer’s signature. You can download it as a PDF or send it directly to the customer.
Can I add custom forms to reports?
Yes. You create your own forms in Simple-Simon and link them to the appropriate job sheet type. A maintenance visit requires a different checklist than a breakdown repair or installation handover. Your engineer automatically sees the correct form and everything they complete is included directly in the report.
Can customers sign reports digitally?
Yes. Customers sign directly on your engineer’s phone or tablet screen. The signature is automatically included in the report that is sent to the customer. This provides immediate proof of approval, including for additional work, subscriptions or project handovers.
How does Simple-Simon automatically send reports to customers?
As soon as your engineer archives the job sheet, Simple-Simon automatically sends an email to the customer with the report attached as a PDF, including photos and forms. You configure once which messages should be sent automatically and to which email address.
Can I connect reporting to my accounting software?
Yes. Simple-Simon integrates with more than 80 accounting and ERP systems, including Exact, SnelStart and Moneybird. The hours and materials recorded in the report automatically flow through as draft invoices as soon as the job sheet is archived. Explore all integrations to find the right solution for your business.
Start today with personalised reporting
Optimise your workflow and stay in control of your processes with tailored reporting from Simple-Simon. Whether you need internal insights or want to provide greater transparency to your customers, Simple-Simon’s reporting ensures smooth and efficient business operations.