Frequently Asked Questions About Field Service Automation
What is field service automation?
Field service automation means that recurring tasks such as scheduling, job sheets, time tracking and invoicing are handled digitally and automatically. Manual steps are replaced by a platform that takes care of these processes, allowing you to spend less time on administration and more time serving your customers.
Which workflows can you automate with Simple-Simon?
You can automate scheduling (including recurring schedules), creating and completing job sheets, time tracking, material registration, asset management and invoicing. Everything is connected in one platform, ensuring that information is never lost.
Is business process automation suitable for small businesses?
Yes. Simple-Simon is specifically designed for SMEs with field service teams. You do not need an IT department. Your first job sheet can be active within five minutes and you only pay per user, with no contract.
What does Simple-Simon automation software cost?
Simple-Simon starts at €30 per user per month. There are no contracts and no minimum commitments. You can try it free for 14 days.
Does the automation work when my technicians have no internet connection?
Yes. Technicians can complete and update job sheets without an internet connection. As soon as a connection becomes available again, everything automatically synchronizes with the office environment.