Field Service Management with Simple Simon

Your technicians drive to clients, you manage everything from the office. But when those two worlds don’t communicate, you lose time, revenue, and oversight. Calling for a status update, receipts that arrive too late, hours you have to reconstruct after the fact.

 

Simple Simon is the field service management software that connects your office and field team in one platform. You plan job sheets, your technicians complete them on their phone, and you see in real time what’s happening in the field. From planning to invoice, without separate apps or manual re-entry.

Try 14 days for free

Manage Your Field Service Operations from the Office

From the Simple-Simon office environment, everything is available in one place: your customers, employees, job sheets and planning board. No more switching between different systems.

This is what you can manage from the office:

  • Schedule job sheets through the digital planning board and your technicians instantly receive the assignment on their phone. Changes are immediately visible in the field.
  • Manage customer information, service locations and materials centrally, so your technicians always have the right information available.
  • Create your own forms and document layouts, ensuring job sheets and reports perfectly match your workflow and look professional for your customers.
  • Connect Simple-Simon with your accounting software in just a few steps, automatically synchronising customers, materials and invoices.
  • Set user permissions per employee, so everyone only sees what is relevant for their role.

Explore all features

Plan Your Field Service Activities with Ease

Simply drag a job sheet to the right technician and time slot. Instantly see who is available and how busy the day already is. The job sheet immediately appears in the planning board and your technician receives it directly on their phone.

Plan up to five years ahead, including preventive maintenance and recurring service contracts. Set recurring schedules once and Simple-Simon automatically creates the job sheets on the planned dates.

Field Service Management in the Field: The App for Your Technicians

Your technicians work directly from the job sheet app on their smartphone or tablet. They can view their planning, receive new job sheets and complete all work on-site. No paperwork and no follow-up calls required.

Your technicians can:

  • View their complete planning and instantly see all jobs scheduled for the day, including addresses and customer details.
  • Register working hours, travel time and breaks through real-time time tracking.
  • Add used materials manually or by barcode scanning, which are automatically included in the job sheet and invoice.
  • Complete checklists, forms and photo reports on-site and collect customer signatures digitally.
    Send completed job sheets directly to the customer or to the accounting system for invoicing.
  • Continue working offline when there is no internet connection. Once a connection is restored, all information synchronises automatically.

Automatic Notifications and Real-Time Visibility

Your customers automatically receive an SMS or email to confirm their appointment. They can confirm or decline with a single click. The status is immediately visible in the planning board, without the need for follow-up phone calls.

If something changes in the schedule, your technicians instantly receive a notification on their phone and know exactly what has changed. No surprises and no unnecessary trips to the wrong location.

Filter the planning board by employee, customer, status or period, so you always see the information that matters most at that moment.

Field Service Software with Smart Planning Tools

Simple-Simon provides a set of planning tools that help you work faster every day:

Schedule job sheets using drag-and-drop functionality, duplicate existing job sheets for recurring work and create recurring schedules for preventive maintenance.
Set user permissions for each employee, giving planners a complete overview while technicians only see their own schedules.
Plan up to five years ahead, ensuring maintenance contracts and service appointments are always scheduled on time.
Your first job sheet can be active within five minutes. No installation and no IT knowledge required.

Try 14 days for free

Frequently Asked Questions About Field Service Management Software

What is field service management software?

Field service management software (FSM software) is a platform that helps you schedule, manage and optimise your field service operations. You create job sheets, your technicians complete them through an app, and you track progress in real time from the office. From planning to invoicing in one system.

What is the difference between field service management software and a regular scheduling app?

A regular scheduling app only shows appointments. Field service management software goes much further by connecting your planning with job sheets, time tracking, material registration, customer management and invoicing. Simple-Simon combines all these features in one platform, eliminating the need for multiple apps.

Does Simple-Simon work without an internet connection?

Yes. Your technicians can view and complete job sheets without an internet connection. Once they reconnect, the app automatically synchronises with the office environment. Ideal for locations with poor coverage.

Which accounting systems does Simple-Simon integrate with?

Simple-Simon integrates with more than 50 accounting packages and CRM/ERP systems. Once a job sheet is completed, invoices can be generated instantly and synchronised automatically with your accounting software.

How much does Simple-Simon cost?

Simple-Simon starts at €30 per user per month. No contracts and no minimum number of users required. You can try it free for 14 days.

Is Simple-Simon suitable for small businesses?

Absolutely. Simple-Simon is built for SMEs with field service teams ranging from one technician to more than fifty field employees. No IT knowledge is required and your first job sheet can be live within five minutes.

Try 14 days for free

Get Expert Guidance in Automating Your Operations

Simple-Simon provides a complete solution that offers real-time insight into your field service operations, helping you save both time and money. With our software, you gain control and clarity across your business.

Book your free online demo with Simon’s industry expert today and start optimizing your field service immediately.

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