At Simple-Simon, protecting your data is a top priority. We apply strict security measures to ensure your information remains safe at all times. From hosting on Amazon’s secure infrastructure to two-factor authentication (2FA) and encrypted HTTPS communication, we take every precaution to safeguard your data. Our systems are continuously updated, and each customer has a dedicated, isolated database. Read below to learn more about our extensive security protocols and how we comply with GDPR regulations.
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Our production environment runs on Amazon’s trusted cloud infrastructure, offering robust protection against abuse and breaches.
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We maintain all components with monthly patches and 1–2 major updates per year.
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Production systems are only accessible via VPN, protected by strong passwords and 2FA, plus additional layers of security.
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All servers and workstations are equipped with up-to-date antivirus software.
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All data exchanged between apps, the office module, and other components uses HTTPS with certificates renewed every 90 days.
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Our integration software uses tokens with limited lifespans to ensure secure connectivity.
- Every customer has their own separate database to ensure data isolation.
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Logging into the Simon office module requires a combination of email, password, and PIN. In Simon 3, PINs can be replaced with two-factor authentication (2FA) for added security.
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We reject office module passwords that appear in well-known open-source databases of compromised credentials.
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The Simon mobile apps support authentication methods like fingerprint, face recognition, and pattern lock, in addition to passwords.
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Our data processing and GDPR measures are clearly documented in our general terms and conditions.