COR chooses sewer technology software from Simple-Simon

Sewer technology is often hectic: urgent calls, pressure on planning, and technicians walking around with piles of paper work orders. This was also the case at Coppelmans Ontstoppingen en Reinigingen (COR) – a company with about 50 employees active in unclogging, camera inspections, and sewer cleaning.

Their biggest challenge? Paper forms and constant phone calls from technicians and customers. That changed once they switched to Simple-Simon.

Discover their story here

The challenge at COR

COR is active in three areas of sewer technology:

  • Unclogging and camera inspections
  • Repairs of broken sewers
  • Cleaning and maintenance of streets

Their main issue wasnโ€™t the execution, but the organization. Working with paper work orders and an overloaded planning phone created chaos.

Paper forms got lost, work orders were submitted late or incomplete, and clients demanded faster reporting. The planning department barely had time to breathe.

The solution: Simple-Simon in practice

Today their process is much more efficient:

  1. A customer calls with a blockage.
  2. The planner enters the address directly into the digital planning.
  3. The job is automatically assigned to the right technician.
  4. The technician receives the job on his tablet in the Simon app.
  5. He drives to the address, completes the work, and fills in the digital form.

The status is updated in real time back to the office.

โ€œThe old paper unclogging form has now been converted one-to-one into digital. For the guys it feels familiar, but we immediately have everything clearly organized and accountable for the client.โ€

The result: more peace of mind, fewer phone calls

Since switching to Simple-Simon, the workload at the office has drastically decreased. The planning department makes fewer calls, technicians always have their jobs digitally with them, and clients receive reports much faster.

The benefits for COR are clear:

๐Ÿ“‰ Fewer phone calls and interruptions for planning
๐Ÿ“… Always real-time insight into ongoing jobs
๐Ÿ“ Instant reporting to clients
โšก Faster invoicing thanks to accounting integration
๐Ÿ˜Œ More peace of mind, both in the office and in the field

Why wait?

COR shows that with Simple-Simon you quickly gain more overview, less stress, and faster invoicing.

โœ… Win back your time
โœ… Get better overview
โœ… Invoice faster (and more accurately)
โœ… Increase customer satisfaction

Try it yourself today