Manage your appointments with ease using Simple-Simon. Send confirmation or rejection requests via SMS or email, ensuring professional and efficient communication with your customers—while keeping your planning clear and up-to-date. This helps prevent misunderstandings, such as a customer not being at home or on-site at the agreed time.
You can track confirmations directly from the digital planning board: confirmed appointments appear in dark green, declined appointments in red, and unanswered requests are marked with a question mark.
With Simple-Simon, you can choose which messages you want to send to your customers. Depending on your preferences, you can enable or disable emails and SMS, ensuring your customers are always informed. The five types of messages are:
Automatisch klantconctact biedt naast overzicht ook de kans om de communicatie van jou bedrijf dat beetje extra te geven. Personaliseer je berichten met een eigen logo, tekst en verbind de klant eventueel door naar eigen pagina’s. Zo weten beide kanten waar ze aan toe zijn, en voelt de klant zich sneller onderdeel van het proces.
In the planning board, you can clearly see the status of each appointment:
These colour codes make it easy to plan and take timely action in case of any changes.
Simple-Simon offers user-friendly options to keep customer communication simple and effective. You can even set an estimated arrival time, so customers know when to expect you. With an adjustable margin for arrival times, you gain flexibility, ideal for when appointments run over.
Not every appointment is the same. That’s why with Simple-Simon, you can set up different message groups. For example:
All job sheet and work address information, can be personalised to meet your needs and those of your customers.
Curious about the possibilities of automated customer contact and enhanced customer communication? Try Simple-Simon for 14 days, completely free! Or schedule a live demo and discover how you can optimise your communication with customers.
With Simple-Simon, you get more out of every appointment. Avoid surprises and keep your customers well-informed. Easily confirm appointments and enhance your customer communication with Simple-Simon.
Complete for €27,50 per month, per user
“Our company has been using this app for a very long time, and now with the new 3.0 version, it works even better. Thanks a lot!”
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