Sewer technology is often hectic: urgent calls, pressure on planning, and technicians walking around with piles of paper work orders. This was also the case at Coppelmans Ontstoppingen en Reinigingen (COR) – a company with about 50 employees active in unclogging, camera inspections, and sewer cleaning.
Their biggest challenge? Paper forms and constant phone calls from technicians and customers. That changed once they switched to Simple-Simon.
COR is active in three areas of sewer technology:
Their main issue wasn’t the execution, but the organization. Working with paper work orders and an overloaded planning phone created chaos.
Paper forms got lost, work orders were submitted late or incomplete, and clients demanded faster reporting. The planning department barely had time to breathe.
Today their process is much more efficient:
The status is updated in real time back to the office.
“The old paper unclogging form has now been converted one-to-one into digital. For the guys it feels familiar, but we immediately have everything clearly organized and accountable for the client.”
Since switching to Simple-Simon, the workload at the office has drastically decreased. The planning department makes fewer calls, technicians always have their jobs digitally with them, and clients receive reports much faster.
The benefits for COR are clear:
📉 Fewer phone calls and interruptions for planning
📅 Always real-time insight into ongoing jobs
📝 Instant reporting to clients
⚡ Faster invoicing thanks to accounting integration
😌 More peace of mind, both in the office and in the field
COR shows that with Simple-Simon you quickly gain more overview, less stress, and faster invoicing.
✅ Win back your time
✅ Get better overview
✅ Invoice faster (and more accurately)
✅ Increase customer satisfaction
