{"id":13619,"date":"2025-05-07T08:20:08","date_gmt":"2025-05-07T08:20:08","guid":{"rendered":"https:\/\/simple-simon.com\/comment-savona-accelere-son-service-et-maintient-la-satisfaction-de-ses-clients\/"},"modified":"2026-02-03T13:46:36","modified_gmt":"2026-02-03T13:46:36","slug":"comment-savona-accelere-son-service-et-maintient-la-satisfaction-de-ses-clients","status":"publish","type":"post","link":"https:\/\/simple-simon.com\/fr\/comment-savona-accelere-son-service-et-maintient-la-satisfaction-de-ses-clients\/","title":{"rendered":"Comment Savona acc\u00e9l\u00e8re son service et maintient la satisfaction de ses clients"},"content":{"rendered":"\n\n\n<section class=\"theme-section theme-hero__wrapper theme-p-sm text__light \">\n\t<div class=\"theme-wrapper theme-element bl bg__blue \">\n\t\t\t\t\t<div class=\"theme-hero__img-partial\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t<div class=\"row justify-content-between\">\n\t\t\t\t<div class=\"col-xl-6\">\n\t\t\t\t\t<div class=\"theme-hero__content\">\n\t\t\t\t\t\t<h1>Comment Savona acc\u00e9l\u00e8re son service et maintient la satisfaction de ses clients<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\n\t<\/div>\n<\/section>\n<p class=\"has-text-align-center\"><\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/blockquote>\n\n\n\t<section class=\"theme-section  theme-video-banner__wrapper  theme-p-sm\">\n\t\t<div class=\"container\">\n\n\t\t\t<div class=\"row justify-content-center\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-8\">\n\t\t\t\t\t\t<div class=\"theme-video-banner__title\">\n\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><strong><em>\u201cDepuis que nous utilisons Simple-Simon, nous gagnons jusqu\u2019\u00e0 10 minutes par bon de travail. Et cela finit par faire une vraie diff\u00e9rence.\u201d <\/em><\/strong><br \/>\n\u2013 Tomas van Wanrooij, Savona<\/h2>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-8 text-center\">\n\t\t\t\t\t<div class=\"theme-video-banner\">\n\t\t\t\t\t\t<div class=\"theme-video-banner__video\">\n\t\t\t\t\t\t\t<video controls poster=\"https:\/\/simple-simon.com\/wp-content\/themes\/fluidify-child\/assets\/img\/video-placeholder.svg\">\n\t\t\t\t\t\t\t\t<source src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/05\/Savonas-geheim-voor-snellere-service-en-tevreden-klanten.mp4\" type=\"video\/mp4\">\n\t\t\t\t\t\t\t\tYour browser does not support the video tag.\n\t\t\t\t\t\t\t<\/video>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/05\/Savona6.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>\u00c0 propos de Savona<\/h2>\n<p>Savona est sp\u00e9cialis\u00e9e dans les stations de lavage libre-service haut de gamme et offre \u00e0 ses clients une solution compl\u00e8te : de l\u2019installation \u00e0 la maintenance, en passant par le service apr\u00e8s-vente.<br \/>L\u2019entreprise est reconnue pour son approche centr\u00e9e sur le client, son expertise technique et son souci de la simplicit\u00e9 d\u2019utilisation.<\/p>\n<p>Avec une \u00e9quipe engag\u00e9e, Savona accompagne chaque jour des clients aux Pays-Bas, en Belgique et au Luxembourg. En innovant continuellement dans les domaines de l\u2019efficacit\u00e9, de la durabilit\u00e9 et de l\u2019exp\u00e9rience utilisateur, l\u2019entreprise reste un acteur de premier plan dans le monde du lavage automobile.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/05\/Savona3-e1747659077684.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Le d\u00e9fi<\/h2>\n<p><\/p>\n<p data-start=\"1103\" data-end=\"1272\">Avant de passer \u00e0 Simple-Simon, Savona travaillait encore avec des bons de travail papier et un syst\u00e8me automatis\u00e9 partiellement obsol\u00e8te. Cela engendrait plusieurs probl\u00e8mes :<\/p>\n<ul data-start=\"1274\" data-end=\"1502\">\n<li data-start=\"1323\" data-end=\"1392\">Les bons de travail se perdaient ou \u00e9taient illisibles<\/li>\n<li data-start=\"1323\" data-end=\"1392\">Il fallait souvent t\u00e9l\u00e9phoner pour savoir quelles t\u00e2ches avaient \u00e9t\u00e9 effectu\u00e9es<\/li>\n<li data-start=\"1323\" data-end=\"1392\">La communication entre le bureau et les techniciens \u00e9tait lente&nbsp;<\/li>\n<li data-start=\"1323\" data-end=\"1392\">L\u2019administration \u00e9tait chronophage et sujette aux erreurs<\/li>\n<\/ul>\n<p><\/p>\n<p data-start=\"1504\" data-end=\"1692\"><em><span class=\"_fadeIn_pfttw_8\">\u201cLes bons de travail papier provoquaient souvent de la confusion, des erreurs et des retards. Il fallait trouver mieux.<\/span><\/em><span class=\"_fadeIn_pfttw_8\">\u201d \u2013 Tomas van Wanrooij, responsable du service et de la planification chez Savona<\/span><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/05\/Savona.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>La solution : Simple-Simon<\/h2>\n<p><\/p>\n<p data-start=\"1731\" data-end=\"1952\">Savona a opt\u00e9 pour Simple-Simon, la solution num\u00e9rique de bons de travail con\u00e7ue pour les entreprises disposant d\u2019\u00e9quipes sur le terrain.<br \/>\nGr\u00e2ce \u00e0 cet outil, l\u2019ensemble du processus de gestion des bons de travail a \u00e9t\u00e9 digitalis\u00e9 et reli\u00e9 \u00e0 leur syst\u00e8me ERP Exact Online.<\/p>\n<p><strong>Principaux avantages :<\/strong><\/p>\n<p>\u2705 <strong>Bons de travail num\u00e9riques<\/strong> \u2013 toujours lisibles, stock\u00e9s en toute s\u00e9curit\u00e9 et jamais perdus<br \/>\u2705 <strong>Communication directe<\/strong> entre le bureau et les techniciens de terrain<br \/>\u2705 <strong>Vision en temps r\u00e9e<\/strong>l des plannings des techniciens via tablette<br \/>\u2705 <strong>Signature num\u00e9rique<\/strong> rapide par le client, disponible imm\u00e9diatement par e-mail<br \/>\u2705 <strong>Int\u00e9gration compl\u00e8te<\/strong> avec Exact Online, pour une gestion administrative et des stocks plus fluide<\/p>\n<p><a href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\">Essayez gratuitement<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/05\/Savona1.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Les r\u00e9sultats<\/h2>\n<p>La transition vers Simple-Simon a conduit \u00e0 des am\u00e9liorations mesurables :<\/p>\n<p>\ud83d\udd52 <strong>Gain de temps chaque semaine<\/strong> : \u00ab Nous \u00e9conomisons plusieurs heures par semaine \u2013 environ 10 minutes par bon de travail. \u00bb<br \/>\ud83d\udcac <strong>Meilleure communication<\/strong> : \u00ab Les \u00e9quipes internes et externes travaillent d\u00e9sormais vraiment comme une seule et m\u00eame \u00e9quipe. \u00bb<br \/>\ud83e\uddfe <strong>Plus de pr\u00e9cision et de transparence<\/strong> envers les clients<br \/>\ud83d\udcf2 <strong>Tablettes conviviales<\/strong> pour les techniciens, avec des informations toujours \u00e0 jour<\/p>\n<p data-start=\"2808\" data-end=\"2915\"><span class=\"_fadeIn_pfttw_8\">\u201cSimple-Simon est pour nous le canal central de communication entre la planification, les techniciens et le client.<\/span><span class=\"_fadeIn_pfttw_8\">\u201d <\/span><span class=\"_fadeIn_pfttw_8\">d\u00e9clare <\/span><span class=\"_fadeIn_pfttw_8\">Tomas.<\/span><\/p>\n<p><\/p>\n<p data-start=\"2808\" data-end=\"2915\">Gr\u00e2ce \u00e0 la digitalisation avec Simple-Simon, Savona a pu acc\u00e9l\u00e9rer ses processus, am\u00e9liorer la communication et augmenter la satisfaction client.<br \/>\nUn bel exemple de la fa\u00e7on dont un logiciel intelligent peut avoir un impact concret sur les op\u00e9rations quotidiennes.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":7930,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[282],"tags":[],"class_list":["post-13619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-temoignages-clients"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/posts\/13619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/comments?post=13619"}],"version-history":[{"count":3,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/posts\/13619\/revisions"}],"predecessor-version":[{"id":15000,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/posts\/13619\/revisions\/15000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/media\/7930"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/media?parent=13619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/categories?post=13619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/tags?post=13619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}