{"id":4001,"date":"2024-10-03T06:05:04","date_gmt":"2024-10-03T06:05:04","guid":{"rendered":"https:\/\/simple-simon.com\/veelgestelde-vragen-2\/"},"modified":"2026-01-02T13:05:51","modified_gmt":"2026-01-02T13:05:51","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/simple-simon.com\/fr\/questions-frequentes\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"\n\n\n<section class=\"theme-header-banner bg__blue text__white  theme-p-sm\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<h1 style=\"text-align: center;\">Questions fr\u00e9quentes<\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"theme-faq__wrapper  theme-m-sm\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row justify-content-center\">\n\t\t\t<div class=\"col-md-9 text-center\">\n\t\t\t\t<div class=\"theme-faq__branding\">\n\n\t\t\t\t<\/div>\n\t\t\t\t<h2>Questions fr\u00e9quentes. R\u00e9ponses simples.<\/h2>\n\n\n\n\t\t\t\t<form action=\"\/\" method=\"GET\" autocomplete=\"off\" class=\"theme-faq__form\">\n\n\t\t\t\t\t<input type=\"text\" name=\"s\" placeholder=\"Posez votre question\">\n\t\t\t\t\t<button class=\"theme-btn theme-btn__blue\" type=\"submit\">Rechercher\t\t\t\t\t<\/button>\n\n\t\t\t\t<\/form>\n\n\n\n\t\t\t\t<div class=\"theme-faq__row\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\"><div class=\"theme-faq__question\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"theme-faq__question-title\" itemprop=\"name\">Le d\u00e9filement dans le planning hebdomadaire depuis Google Chrome est extr\u00eamement lent, comment puis-je r\u00e9soudre ce probl\u00e8me ?<\/div><div class=\"theme-faq__question-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" >\r\n\t\t\t\t\t<div itemprop=\"text\">Une mise \u00e0 jour de Google Chrome peut ralentir consid\u00e9rablement le d\u00e9filement dans le planning hebdomadaire.\r\nPour r\u00e9soudre ce probl\u00e8me, proc\u00e9dez comme suit :\r\n\r\n1. Ouvrez Google Chrome et tapez dans la barre d&rsquo;adresse : chrome:\/\/flags\r\n2. Recherchez en haut de cette page : Smooth Scrolling (D\u00e9filement fluide)\r\n3. R\u00e9glez ce param\u00e8tre sur Disabled (D\u00e9sactiv\u00e9)\r\n4. Fermez tous les onglets et red\u00e9marrez Google Chrome<\/div><\/div><\/div><div class=\"theme-faq__question\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"theme-faq__question-title\" itemprop=\"name\">Comment commander de nouvelles licences ?<\/div><div class=\"theme-faq__question-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" >\r\n\t\t\t\t\t<div itemprop=\"text\">Allez dans \u00ab Licence \u00bb -&gt; \u00ab Acheter des licences \u00bb -&gt; Indiquez le nombre de licences que vous souhaitez acheter (vos coordonn\u00e9es sont d\u00e9j\u00e0 renseign\u00e9es)\r\n-&gt; \u00ab Enregistrer \u00bb. Vous pouvez \u00e9galement configurer le pr\u00e9l\u00e8vement automatique ici en cliquant sur \u00ab Activer le pr\u00e9l\u00e8vement automatique \u00bb.<\/div><\/div><\/div><div class=\"theme-faq__question\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"theme-faq__question-title\" itemprop=\"name\">Conditions minimales requises pour l&rsquo;application<\/div><div class=\"theme-faq__question-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" >\r\n\t\t\t\t\t<div itemprop=\"text\">L&rsquo;application Simon est con\u00e7ue pour les appareils fonctionnant avec les derni\u00e8res technologies. Il est donc recommand\u00e9 d&rsquo;installer l&rsquo;application Simon sur des appareils r\u00e9pondant \u00e0 certaines conditions.<a href=\"https:\/\/simple-simon.com\/minimale-vereisten-simon-app\/\"> D\u00e9couvrez ici<\/a> les conditions minimales requises pour un appareil (Android et iOS).<\/div><\/div><\/div><\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-4001","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/pages\/4001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/comments?post=4001"}],"version-history":[{"count":5,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/pages\/4001\/revisions"}],"predecessor-version":[{"id":12118,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/pages\/4001\/revisions\/12118"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/media?parent=4001"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simple-simon.com\/fr\/wp-json\/wp\/v2\/tags?post=4001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}