{"id":13547,"date":"2025-08-26T14:48:11","date_gmt":"2025-08-26T14:48:11","guid":{"rendered":"https:\/\/simple-simon.com\/customer-portal-pro\/"},"modified":"2026-08-17T13:49:54","modified_gmt":"2026-08-17T13:49:54","slug":"customer-portal-pro","status":"publish","type":"page","link":"https:\/\/simple-simon.com\/en\/customer-portal-pro\/","title":{"rendered":"Customer Portal PRO"},"content":{"rendered":"\n\n\n<section class=\"theme-section theme-hero__wrapper theme-p-sm text__light \">\n\t<div class=\"theme-wrapper theme-element bl bg__dark-blue \">\n\t\t\t\t\t<div class=\"theme-hero__img-partial\">\n\t\t\t\t\t\t\t\t\t<img alt=\"Bezoekers krijgen een live demonstratie van de Simple-Simon buitendienstsoftware op een vakbeurs.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/Afbouw-Vakdagen-S-S-61-scaled.png\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t<div class=\"row justify-content-between\">\n\t\t\t\t<div class=\"col-xl-6\">\n\t\t\t\t\t<div class=\"theme-hero__content\">\n\t\t\t\t\t\t<h1 data-start=\"113\" data-end=\"145\">Report a service issue like a <span style=\"color: #f97617;\">PRO<\/span><\/h1>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"435b85c7-1757-40b3-8b0e-27f8feb6be36\" data-is-intersecting=\"true\"><\/div>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-31\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-31\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-31\" data-testid=\"conversation-turn-64\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0e0b44f7-9db2-4774-9202-f32906caf24b\" data-turn-start-message=\"true\" data-message-model-slug=\"gpt-5-6-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p class=\"\" data-start=\"0\" data-end=\"172\">The phone rings: something is broken. You copy the details into a job sheet and call back twice because you still need to know which device it is and what exactly is wrong.<\/p>\n<p data-start=\"174\" data-end=\"413\" data-is-last-node=\"\" data-is-only-node=\"\">With Customer Portal <span style=\"color: #f97617;\">PRO<\/span>, your customer reports the issue themselves. They scan the device, complete a short questionnaire and add a photo. A complete job sheet is ready for you, linked to the right asset. No retyping, no calling back.<\/p>\n<\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/section>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\n\t<\/div>\n<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img alt=\"Klantportaal voor buitendienstsoftware waarin klanten zelf werkbonnen, onderhoudshistorie en meldingen kunnen bekijken.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/brave_screenshot_simple-simon.com_-e1786021005627.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">\n<p>Filax enabled the Customer Portal. Now their customers submit their own service requests.<\/p>\n<p><iframe loading=\"lazy\" title=\"Digital Job Sheets &amp; Customer Portal: Why Filax made the switch\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/w5JpWJheUeY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img alt=\"Monteur maakt een foto van een installatie met een tablet voor digitale inspectie en werkbonregistratie.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-5-2026-03_44_49-PM-e1786021924122.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2 data-turn-id-container=\"51d862d0-b752-4017-8fc3-9cce4e05d97c\" data-is-intersecting=\"true\">Your engineer knows what to expect before heading out<\/h2>\n<p><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"179\">Your customer can add a photo, video or document directly to their service request. The nameplate, the error code on the display, or the exact spot where the water is coming from.<\/p>\n<p><\/p>\n<p data-start=\"181\" data-end=\"416\">Your engineer knows what to expect before heading out. They can bring the right part instead of having to make a second trip, and they know which tools they\u2019ll need. Every job completed in one visit saves you half a day of wasted time.<\/p>\n<p><\/p>\n<p data-start=\"418\" data-end=\"493\" data-is-last-node=\"\" data-is-only-node=\"\">And you no longer need to call back just to find out what exactly is wrong.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img alt=\"Ticketbeheer software voor storingen, serviceverzoeken en werkbonnen in de buitendienst.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/Laptop-e1786022463803.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2 data-turn-id-container=\"c960cbf4-c9f6-43f7-8e36-67b2d5c0cb58\" data-is-intersecting=\"true\">Three ways to report an issue, every time with a complete job sheet<\/h2>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"d18fd07a-dcf2-4023-a0fb-de3209f98a21\" data-is-intersecting=\"true\">Your customer chooses how they want to report an issue, and all three options come in as a job sheet you can act on straight away.<\/div>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-36\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-36\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-36\" data-testid=\"conversation-turn-74\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8d18ff58-5492-4688-8d3e-485811d934fe\" data-turn-start-message=\"true\" data-message-model-slug=\"gpt-5-6-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p data-start=\"132\" data-end=\"294\">They scan the sticker on the device or look it up in the portal. The request is then linked directly to the right asset, with the full service history underneath.<\/p>\n<p data-start=\"296\" data-end=\"463\">Not working with assets? Then they can start a general service request for their work address. The questionnaire still guides them through everything you need to know.<\/p>\n<p data-start=\"465\" data-end=\"688\">Or they can simply send an email to the support address they already use. Simon reads the email and creates a draft job sheet from it. Your customer doesn\u2019t need to learn anything new, and you don\u2019t need to retype anything.<\/p>\n<p data-start=\"690\" data-end=\"897\" data-is-last-node=\"\" data-is-only-node=\"\">What comes in is a draft. Simon prepares it, you confirm it and schedule the work. If you want certain requests to be scheduled automatically, you can do that too \u2014 but only if you choose to, not by default.<\/p>\n<\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/section>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img alt=\"Chatfunctie voor communicatie tussen klant, planner en monteur binnen de Simple-Simon werkbonsoftware.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/laptop-chat-1-e1786023716139.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2 data-turn-id-container=\"1c8cab77-1e6b-4347-87e3-c83e08cae965\" data-is-intersecting=\"true\">All communication in one place<\/h2>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"c420e4e7-6e06-418d-879b-c1485275d808\" data-is-intersecting=\"true\">Every service request includes a chat. Your customer asks if the visit can be moved back a day, you ask whether the installation has been switched off, and they send another photo. Everything stays with the service request \u2014 not in the inbox of one colleague who happens to be off that day.<\/div>\n<p><\/p>\n<div class=\"\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-38\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-38\" data-turn-id-container=\"request-WEB:3a5d731c-2174-4433-bd81-8be48616affe-38\" data-testid=\"conversation-turn-78\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"5e823588-94c8-43ee-ae01-ef476e02e121\" data-turn-start-message=\"true\" data-message-model-slug=\"gpt-5-6-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p data-start=\"292\" data-end=\"471\">Your customer is notified as soon as you reply, and you see their response directly in the job sheet. The engineer heading there tomorrow sees the same agreements and information.<\/p>\n<p data-start=\"473\" data-end=\"579\" data-is-last-node=\"\" data-is-only-node=\"\">No more email chains that nobody can find, or WhatsApp conversations where half the agreements are buried.<\/p>\n<\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/section>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img alt=\"Monteurs bekijken een digitale werkbon op een tablet tijdens een buitendienstklus.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/Workers-Reviewing-Plans-at-Industrial-Site.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2 data-turn-id-container=\"3242ce42-6bb4-4fb1-b44c-5bc48b72133d\" data-is-intersecting=\"true\">Show in black and white what your service is worth<\/h2>\n<p><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"256\">When it\u2019s time to renew the contract, you may have a customer who feels your service \u201ccould have been faster.\u201d Without the data, all you can do is say that your experience is different. With the reporting in the portal, you can show what actually happened.<\/p>\n<p><\/p>\n<p data-start=\"258\" data-end=\"492\">For each asset, you can see the uptime. For each service request, you can see the response time and how long it took to resolve. And across the entire period, you can see what percentage of requests were handled within the agreed SLA.<\/p>\n<p><\/p>\n<p data-start=\"494\" data-end=\"694\" data-is-last-node=\"\" data-is-only-node=\"\">Your customer sees the same figures you do. That\u2019s not only useful proof during a contract renewal \u2014 it also helps you justify a higher rate against a competitor whose only advantage is being cheaper.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img alt=\"Goederenontvangst en logistieke registratie met werkbonsoftware in een magazijn.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/Generated-image.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2 data-turn-id-container=\"5001f9bd-a15f-49c1-a0b6-6ec4d0c25100\" data-is-intersecting=\"true\">From branch office to headquarters, everyone gets the right level of insight<\/h2>\n<p><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"320\">Large customers aren\u2019t just one person. The branch manager in Tilburg should be able to report an issue for their own location without seeing anything from the branch in Li\u00e8ge. The manager above them, on the other hand, wants an overview of all locations side by side, including reporting across the entire organisation.<\/p>\n<p><\/p>\n<p data-start=\"322\" data-end=\"526\">You configure this per customer, right down to location level. You decide who can see which assets, who can create service requests, who can view job sheets and forms, and who has access to the reporting.<\/p>\n<p><\/p>\n<p data-start=\"528\" data-end=\"646\" data-is-last-node=\"\" data-is-only-node=\"\">That way, you give larger customers the transparency they expect without showing them anything they don\u2019t need to see.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img alt=\"Planner gebruikt een digitaal planbord om werkzaamheden en monteurs te plannen.\" decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2026\/08\/image-10-e1786025974546.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>What you get from it<\/h2>\n<p><\/p>\n<ul>\n<li data-section-id=\"h2llyw\" data-start=\"0\" data-end=\"90\">Your office handles fewer phone calls because customers can check the status themselves.<\/li>\n<li data-section-id=\"34zmjt\" data-start=\"91\" data-end=\"185\">You no longer have to retype service requests because every request comes in as a job sheet.<\/li>\n<li data-section-id=\"1iq3lpf\" data-start=\"186\" data-end=\"280\">Your engineer makes fewer repeat visits because they know what to expect before heading out.<\/li>\n<li data-section-id=\"123xa07\" data-start=\"281\" data-end=\"379\">You no longer have to search for what was done last year because it\u2019s all stored with the asset.<\/li>\n<li data-section-id=\"t3sf3p\" data-start=\"380\" data-end=\"467\">You can justify your rates with data on response times and resolved service requests.<\/li>\n<li data-section-id=\"z0s0ma\" data-start=\"468\" data-end=\"567\" data-is-last-node=\"\">Your customer doesn\u2019t need to install anything, and you don\u2019t need to have anything custom-built.<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n<section class=\"theme-faq__wrapper  theme-m-sm\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row justify-content-center\">\n\t\t\t<div class=\"col-md-9 text-center\">\n\t\t\t\t<div class=\"theme-faq__branding\">\n\n\t\t\t\t<\/div>\n\t\t\t\t<h2>Frequently asked questions about Customer Portal <span style=\"color: #f97617;\">PRO<\/span><\/h2>\n\n\n\n\t\t\t\t<form action=\"\/\" method=\"GET\" autocomplete=\"off\" class=\"theme-faq__form\">\n\n\t\t\t\t\t<input type=\"text\" name=\"s\" placeholder=\"Ask your question\">\n\t\t\t\t\t<button class=\"theme-btn theme-btn__blue\" type=\"submit\">Search\t\t\t\t\t<\/button>\n\n\t\t\t\t<\/form>\n\n\n\n\t\t\t\t<div class=\"theme-faq__row\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\"><\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"theme-section theme-m-sm-t\">\n\n\t<div class=\"theme-cta\">\n\n\t\t<div class=\"theme-cta__icon\">\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\" theme-card bg__purple theme-element tr\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"178.145\" height=\"175.046\" viewBox=\"0 0 178.145 175.046\">\n\t\t\t\t\t\t\t\t<g id=\"confetti\" transform=\"translate(0 175.046) 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\/>\n\t\t\t\t\t\t\t\t\t<circle id=\"Ellipse_22\" data-name=\"Ellipse 22\" cx=\"2.769\" cy=\"2.769\" r=\"2.769\" transform=\"translate(46.677 10.769)\" fill=\"#ef8bbd\" \/>\n\t\t\t\t\t\t\t\t\t<circle id=\"Ellipse_23\" data-name=\"Ellipse 23\" cx=\"2.769\" cy=\"2.769\" r=\"2.769\" transform=\"translate(160.893 53.079)\" fill=\"#ffe266\" \/>\n\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t<div class=\"theme-card__content\">\n\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Start today with Simple-Simon<\/h2>\n<h3 style=\"text-align: center;\">Plan a demo or start a 2 week trial<\/h3>\n<p style=\"text-align: center;\">Complete for <a href=\"https:\/\/simple-simon.com\/en\/pricing\/\"><span class=\"ss-price\" data-attr=\"default\">\u20ac30<\/span>\u00a0 per month, per user<\/a><\/p>\n<p style=\"text-align: center;\"><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\" target=\"_blank\" rel=\"noopener\">Try for free<\/a><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/simple-simon.com\/plan-een-live-demo\/\">Start a demo<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__content quote\">\n\t\t\t\t\t\t\t<p><em>&#8220;Our company has been using this app for a very long time, and now with the new 3.0 version, it works even better. Thanks a lot!&#8221;<\/em><\/p>\n<p><strong>Aktie Totaalinstallateurs B.V.<\/strong><\/p>\n<span class=\"rating-wrapper\"><div class=\"star-ratings\"><div class=\"fill-ratings\" style=\"width: 96%;\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><div class=\"empty-ratings\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><\/div> 4.8\/5 rated<\/span>\n<p><a href=\"https:\/\/apps.apple.com\/nl\/app\/simple-simon-field-service\/id897884395\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/appstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mobileop\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/playstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-13547","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/13547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/comments?post=13547"}],"version-history":[{"count":6,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/13547\/revisions"}],"predecessor-version":[{"id":18303,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/13547\/revisions\/18303"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media?parent=13547"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/tags?post=13547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}