{"id":12965,"date":"2025-09-10T13:18:30","date_gmt":"2025-09-10T13:18:30","guid":{"rendered":"https:\/\/simple-simon.com\/fieldbuddy-vs-simple-simon-field-service-management-software-compared-2025\/"},"modified":"2026-03-31T13:28:33","modified_gmt":"2026-03-31T13:28:33","slug":"fieldbuddy-vs-simple-simon-field-service-management-software-compared-2025","status":"publish","type":"page","link":"https:\/\/simple-simon.com\/en\/fieldbuddy-vs-simple-simon-field-service-management-software-compared-2025\/","title":{"rendered":"FieldBuddy vs Simple-Simon: field service management software compared (2025)"},"content":{"rendered":"\n\n\n
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FieldBuddy vs Simple-Simon: field service management software compared (2026)<\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t
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With field service management software helping companies achieve a 31% higher customer satisfaction rate<\/a>, it\u2019s no wonder that many service companies are now considering or already using these tools to run their operations more efficiently and deliver better customer service.<\/p>\n

But it can be hard to figure out the differences between the wide range of solutions available in the crowded market. Whether you\u2019re considering field service management software for the first time or thinking about switching providers, this guide compares two popular options to help you decide which is the best fit for your business.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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What is Simple-Simon?<\/span><\/h2>\n

Simple-Simon<\/span><\/a> is a field service management solution that helps companies plan, monitor, analyse, and manage their field operations. Its web-based platform and <\/span>mobile app<\/span><\/a> combine real-time data with analytics, automation, and reporting capabilities to offer an all-in-one solution to managing field services.<\/span><\/p>\n

The highly rated mobile app allows field staff to instantly access their schedules, update job statuses, log time and materials, take photos, and capture digital signatures, with offline access for areas without mobile coverage.\u00a0<\/span><\/p>\n

Simple-Simon goes above and beyond a standard field service management software, offering valuable features like <\/span>GPS-enabled time tracking<\/span><\/a>, <\/span>real-time planning<\/span><\/a>, inventory and asset management, employee certification tracker, customisable dashboards, and the list goes on.\u00a0<\/span><\/p>\n

The platform <\/span>integrates with more than 80 ERP, accounting, and IT systems<\/span><\/a>, and can develop new integrations where pre-built ones are not already available. The software is designed for fast setup and onboarding, making it easy and cost-effective for service companies to get started with managing their field operations more efficiently.\u00a0<\/span><\/p>\n

As one <\/span>Google review<\/span><\/a> user says: \u201cWe’ve been working with Simple Simon for a full year now I think, and we’re extremely satisfied. Besides the platform being incredibly user-friendly and easy to use, we also appreciate the support team. If you submit a ticket with a question, you always get a quick response, and to this day, there’s always been a solution. It’s fantastic!\u201d. Note: this review was translated from Dutch.<\/span><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>

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Main differences between FieldBuddy and Simple-Simon<\/span><\/h2>\n

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Simple-Simon<\/h3>\n<\/td>\n

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Fieldbuddy<\/strong><\/h3>\n<\/td>\n<\/tr>\n

Platform<\/b><\/td>\nBuilt as a webplatform<\/span><\/td>\nBuilt on Salesforce<\/span><\/td>\n<\/tr>\n
App Store rating<\/b><\/td>\n4.8\/5 stars<\/span><\/td>\n3.7\/5 stars<\/span><\/td>\n<\/tr>\n
Pricing (per user, per month)<\/b><\/td>\n\u20ac27,50 <\/span><\/td>\n\u20ac39 – \u20ac89 depending on plan<\/span><\/td>\n<\/tr>\n
Minimum users<\/b><\/td>\nNo minimum<\/span><\/td>\n5<\/span><\/td>\n<\/tr>\n
Contract flexibility<\/b><\/td>\nPay-as-you-go, billed monthly<\/span><\/td>\n12-month contract, billed annually<\/span><\/td>\n<\/tr>\n
Real-time planning board<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Work order management<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Automated workflows<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Mobile app<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Offline access to app<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Asset management<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Custom forms and fields<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Employee certifications tracker<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Customer portal<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
In-app communication<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Setup and implementation<\/b><\/td>\nDesigned for fast setup, typically within 3 days<\/td>\nRequires custom configuration and setup<\/td>\n<\/tr>\n
Customer support<\/b><\/td>\nEnd-to-end customer support<\/td>\nOne contact person during onboarding<\/td>\n<\/tr>\n
Customisable reports and dashboards<\/b><\/td>\n\u2611\ufe0f<\/span><\/td>\n\u2611\ufe0f<\/span><\/td>\n<\/tr>\n
Integrations with invoicing and ERP systems<\/b><\/td>\n80+ ERP, accounting, and other IT systems<\/span><\/td>\nIntegrates with any Salesforce app and some ERPs<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div> <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n\n\t
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Implementation and setup<\/h2>\n

Field teams need tools that work straight away, without months of setup, training, or IT involvement.\u00a0Simple-Simon<\/span>\u00a0is designed for rapid onboarding, and can be up and running within days of starting the subscription.<\/p>\n

Dashboards, forms, and fields can be easily customised to simplify the interface and make it even easier to use for both office and field staff to focus on what matters for their jobs. Pre-built integrations also speed up the implementation process, allowing companies to quickly connect and sync data between\u00a0Simple-Simon<\/span>\u00a0and their accounting, ERP, and other systems.<\/p>\n

FieldBuddy also offers a highly configurable platform, but typically requires more time and expertise to set up, especially without in-house Salesforce experts.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Customer Ratings<\/h2>\n

Simple-Simon<\/span>\u00a0has one of the most highly-rated mobile apps, on both the App Store (4.8\/5) and Google Play (4.6\/5), with over 440 reviews. This shows users are happy with how it works and find it easy to use, which we\u2019ll cover more in the next section. FieldBuddy has significantly less reviews (less than 20) with a rating of 3.7\/5 on the App Store and 3.9\/5 on Google Play.<\/p>\n

One happy customer shared their satisfaction<\/a>\u00a0with\u00a0Simple-Simon<\/span>\u2019s platform and app in a Google Maps review:<\/p>\n

\u201cIt\u2019s incredibly easy and comprehensive. It doesn\u2019t crash and offers many more features than other similar apps. The staff are also very friendly and take the time to explain everything to ensure a smooth transition to using the app.\u201d<\/em>\u00a0Note: this review was translated from Dutch.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Ease of use<\/h2>\n

If field service software and particularly mobile apps are not easy to use, then your employees simply won\u2019t use them properly or to their full advantage. As\u00a0one Reddit user<\/a>\u00a0summed it up:\u00a0\u201cThe app needs to be super easy, so the field tech can focus on their tasks (where they are good at)!\u201d<\/em>.<\/p>\n

For this reason, user-friendliness is at the heart of\u00a0Simple-Simon<\/span>\u2019s platform and app. With customisable dashboards based on the features technicians actually need, they can quickly check schedules, log time and materials, complete forms, send updates, capture digital signatures\u2026basically everything they need to do their jobs well and keep customers happy.<\/p>\n

Even in areas with limited mobile coverage, the offline mode ensures work can continue without interruption. FieldBuddy also provides a user-friendly web interface and app, giving both office and field staff the features they need at their fingertips.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Pricing plans<\/h2>\n

Busy service companies often need to add more staff\u2014temporarily or permanently\u2014within a short space of time to keep up with customer demands. But on the flip side, you don\u2019t want to pay extra for 9+ months of the year just because you expect to grow your team in Q4. That\u2019s why flexible pricing structures are very important when looking at field service management software options.<\/p>\n

Simple-Simon<\/span>\u00a0understands this need for flexibility, offering a pay-as-you-go monthly subscription of \u20ac27.50 per user per month, with no hidden costs. Licences can be shared between team members, and with no annual contract, companies can easily scale their subscription up or down whenever needed.<\/p>\n

FieldBuddy provides more fixed pricing structures, offering three core plans with prices per user per month ranging from the Starter plan at \u20ac39 to the Professional plan at \u20ac69 and the Enterprise plan at \u20ac89.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Integrations<\/h2>\n

Simple-Simon<\/span>\u00a0easily integrates with 80+ ERP, accounting, and other IT systems\u2014making it easy to sync jobs and invoicing data without the need to change all existing processes, your tech stack, or rely on custom development by IT teams. This means users of\u00a0Simple-Simon<\/span>\u00a0can focus on field service management, while knowing that other teams can also access field operations data in real time for invoicing and related tasks.<\/p>\n

The integrations include everything from enterprise systems like SAP, Business Central and AFAS, to accounting software such as Sage, QuickBooks, and Xero. If the system you use doesn\u2019t have a pre-built integration,\u00a0Simple-Simon<\/span>\u2019s team can quickly develop one.<\/p>\n

Happy\u00a0Simple-Simon<\/span>\u00a0customer Milan Navis of PMT Aviation explains how these integrations make processes like invoicing much more efficient:\u00a0\u201cThanks to\u00a0Simple-Simon<\/span>\u00a0and its integration with Exact Online, we can now invoice fast on a weekly basis. Work orders are forwarded directly from\u00a0Simple-Simon<\/span>\u00a0to Exact Online and automatically connected, which allows us to invoice more efficiently.\u201d<\/em><\/p>\n

FieldBuddy is built on Salesforce so it can be integrated with any of the thousands of apps on the Salesforce AppExchange. However, as it is positioned as a full service solution, it may require changes to existing processes and to the applications used by field operations and other teams.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Why hundreds of service companies opt for\u00a0Simple-Simon<\/span>\u00a0as a FieldBuddy alternative<\/h2>\n

If you need field service management software that\u2019s simple to set up, easy for teams to use, and built to make your day-to-day operations more efficient,\u00a0Simple-Simon<\/span>\u00a0is a great choice. It provides a range of useful features for both office and field teams, from GPS-enabled tracking to asset management to custom dashboards and reports.<\/p>\n

It\u2019s no surprise that it\u2019s already the preferred solution by hundreds of service companies, including\u00a0coffee machine suppliers<\/a>,\u00a0security companies<\/a>, and\u00a0solar panel installers<\/a>. The pay-as-you-go monthly subscription option is perfect for companies that don\u2019t want to commit to large annual payments, and need to adjust their plan for busy seasons or as they grow their field teams. Plus, every customer gets the same level of friendly, responsive support, regardless of their plan or company size.<\/p>\n

Curious to see how it works in practice? You can\u00a0book a live demo<\/a>\u00a0to explore how service companies are using\u00a0Simple-Simon<\/span>\u00a0to save time and cut down on repetitive admin.<\/p>\n

The information in this article is based on publicly available details at the time of writing (August 2025). Vendors may update their offerings, so we recommend checking the provider\u2019s official website for the latest information.<\/i><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n

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Start today with Simple-Simon<\/h2>\n

Plan a demo or start a 2 week trial<\/h3>\n

Complete for \u20ac27,50<\/span>\u00a0 per month, per user<\/a><\/p>\n

Try for free<\/a>Start a demo<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

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“Our company has been using this app for a very long time, and now with the new 3.0 version, it works even better. Thanks a lot!”<\/em><\/p>\n

Aktie Totaalinstallateurs B.V.<\/strong><\/p>\n

\u2605\u2605\u2605\u2605\u2605<\/span><\/div>
\u2605\u2605\u2605\u2605\u2605<\/span><\/div><\/div> 4.8\/5 rated<\/span>\n

\"\"<\/a> \"\"<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-12965","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/12965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/comments?post=12965"}],"version-history":[{"count":17,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/12965\/revisions"}],"predecessor-version":[{"id":15426,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/pages\/12965\/revisions\/15426"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media?parent=12965"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/tags?post=12965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}