{"id":9961,"date":"2024-12-03T10:30:34","date_gmt":"2024-12-03T10:30:34","guid":{"rendered":"https:\/\/simple-simon.com\/integration\/topdesk\/"},"modified":"2026-02-03T11:20:39","modified_gmt":"2026-02-03T11:20:39","slug":"topdesk","status":"publish","type":"integration","link":"https:\/\/simple-simon.com\/en\/integrations\/topdesk\/","title":{"rendered":"Topdesk"},"content":{"rendered":"\n\n\n<section class=\"theme-section theme-hero__wrapper theme-p-sm text__light \">\n\t<div class=\"theme-wrapper theme-element bl bg__dark-blue \">\n\t\t\t\t\t<div class=\"theme-hero__img-partial\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/07\/Kalina-website-pictures-62-scaled.png\" alt=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t<div class=\"row justify-content-between\">\n\t\t\t\t<div class=\"col-xl-6\">\n\t\t\t\t\t<div class=\"theme-hero__content\">\n\t\t\t\t\t\t<h1>Simple-Simon Integration with TOPdesk<\/h1>\n<p><\/p>\n<p data-start=\"114\" data-end=\"480\">Want to manage work orders quickly and efficiently? The Simple-Simon integration with TOPdesk makes it possible! Thanks to this seamless connection, you\u2019ll work faster, save time, and eliminate manual administrative tasks. Most importantly, TOPdesk remains the primary system. Simple-Simon ensures everything runs smoothly without changing the way you use TOPdesk.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\n\t<\/div>\n<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/12\/20.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2 data-start=\"72\" data-end=\"126\"><strong data-start=\"72\" data-end=\"126\">What Is the Simple-Simon Integration with TOPdesk?<\/strong><\/h2>\n<p><\/p>\n<p data-start=\"128\" data-end=\"611\">The Simple-Simon integration with TOPdesk ensures seamless synchronization between the two systems. When an incident is created in TOPdesk, it is automatically converted into a work order in Simple-Simon. This means you maintain full control over your incidents in TOPdesk, while Simple-Simon handles the management and completion of the work orders. Once the work order in Simple-Simon is completed, the status is automatically updated back to the corresponding incident in TOPdesk.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/12\/vecteezy_focused-male-sales-manager-in-eyeglasses-working-on-laptop_40747002-scaled.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>How Does the Integration Between Simple-Simon and TOPdesk Work?<\/h2>\n<p>The integration between Simple-Simon and TOPdesk operates seamlessly without changing your existing workflows:<\/p>\n<ol>\n<li>Convert incidents into work orders: Incidents registered in TOPdesk are automatically converted into work orders in Simple-Simon. TOPdesk remains the leading system for incident management;<\/li>\n<li>Manage work orders in Simple-Simon: You handle the work orders within Simple-Simon. Once a work order is completed, its status is automatically updated back to the original incident in TOPdesk;<\/li>\n<li>Attach PDF files: Archived work orders in Simple-Simon are automatically added as PDF attachments to the corresponding incident or asset in TOPdesk, keeping all your information well organized.<\/li>\n<\/ol>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Laura-website-pictures-7.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Benefits of the Simple-Simon integration with TOPdesk<\/h2>\n<p>This integration brings numerous advantages while ensuring TOPdesk remains in control of your incident management:<\/p>\n<ul>\n<li>Work faster and more efficiently: Incidents are automatically converted into work orders, saving time and reducing manual data entry;<\/li>\n<li>TOPdesk remains the primary system: Your use of TOPdesk doesn\u2019t change. The integration allows you to manage work orders efficiently without disrupting your existing workflows;<\/li>\n<li>Seamless synchronisation: Completed work orders are automatically linked back to the correct incident or asset in TOPdesk, streamlining your task management;<\/li>\n<li>Fewer errors: With automatic communication between the systems, the risk of manual entry mistakes is greatly reduced;<\/li>\n<li>Effortless document management: Work order PDFs are automatically attached to the relevant incidents in TOPdesk, ensuring your documentation is always properly organised.<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Laura-website-pictures-45.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>How to setup the integration between Simple-Simon and TOPdesk<\/h2>\n<p>The integration between Simple-Simon and TOPdesk is easily setup by following these steps:<\/p>\n<ol>\n<li>Create a free test account: Visit the Simple-Simon website and create a free test account.<\/li>\n<li>Activate the integration: Log in to your Simple-Simon account and navigate to the \u2018Integrations\u2019 section. Click on \u2018TOPdesk\u2019 and follow the on-screen instructions to activate the connection;<\/li>\n<li>Configure the settings: Once activated, the synchronisation with TOPdesk will begin automatically. You can customise the settings to suit your specific workflow and preferences.<\/li>\n<\/ol>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/12\/vecteezy_two-diverse-male-colleagues-smile-and-collaborate-in-a_67458195-scaled.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Integration maintenance costs (free first year)<\/h2>\n<p>Enjoy the integration between\u00a0<span class=\"brand\">Simple-Simon<\/span>\u00a0and TOPdesk free of charge for the first year*. After this period, a maintenance fee of \u20ac27.50 per month applies. This fee is invoiced annually in advance to keep administrative burdens low. Maintenance is essential to keep the integration up-to-date and reliable.<\/p>\n<p>For more information about the technology behind the integration and the maintenance costs, click\u00a0<a href=\"https:\/\/simple-simon.com\/?page_id=4344\" target=\"_blank\" rel=\"noopener\">here<\/a>. Please review\u00a0<a href=\"https:\/\/simple-simon.com\/algemene-voorwaarden\/\" target=\"_blank\" rel=\"noopener\">The General Terms and Conditions<\/a>\u00a0regarding integrations.<\/p>\n<p>*Please note: To use all necessary API functions, your TOPdesk license must meet the requirements set by the provider.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/07\/Laura-website-pictures-39.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Why Choose the Simple-Simon Integration with TOPdesk?<\/h2>\n<p>By integrating Simple-Simon with TOPdesk, you not only save time but also work more efficiently. There&#8217;s no need to manually enter or manage work orders anymore. TOPdesk remains the leading system for incident management, while Simple-Simon handles your work orders in a streamlined way. Everything stays in sync, allowing you to focus on what really matters.<\/p>\n<p>Get started with the Simple-Simon and TOPdesk integration today and discover how this seamless connection can improve your workflows, without changing the way you use TOPdesk. Save time and work smarter!<\/p>\n<p><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\" target=\"_blank\" rel=\"noopener\">Try for free<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n<section class=\"theme-section theme-m-sm-t\">\n\n\t<div class=\"theme-cta\">\n\n\t\t<div class=\"theme-cta__icon\">\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\" theme-card bg__purple theme-element tr\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"178.145\" height=\"175.046\" viewBox=\"0 0 178.145 175.046\">\n\t\t\t\t\t\t\t\t<g id=\"confetti\" transform=\"translate(0 175.046) rotate(-90)\">\n\t\t\t\t\t\t\t\t\t<g id=\"Group_313\" data-name=\"Group 313\" transform=\"translate(0 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\/>\n\t\t\t\t\t\t\t\t\t<circle id=\"Ellipse_22\" data-name=\"Ellipse 22\" cx=\"2.769\" cy=\"2.769\" r=\"2.769\" transform=\"translate(46.677 10.769)\" fill=\"#ef8bbd\" \/>\n\t\t\t\t\t\t\t\t\t<circle id=\"Ellipse_23\" data-name=\"Ellipse 23\" cx=\"2.769\" cy=\"2.769\" r=\"2.769\" transform=\"translate(160.893 53.079)\" fill=\"#ffe266\" \/>\n\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t<div class=\"theme-card__content\">\n\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Start today with Simple-Simon<\/h2>\n<h3 style=\"text-align: center;\">Plan a demo or start a 2 week trial<\/h3>\n<p style=\"text-align: center;\">Complete for <a href=\"https:\/\/simple-simon.com\/en\/pricing\/\"><span class=\"ss-price\" data-attr=\"default\">\u20ac27,50<\/span>\u00a0 per month, per user<\/a><\/p>\n<p style=\"text-align: center;\"><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\" target=\"_blank\" rel=\"noopener\">Try for free<\/a><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/simple-simon.com\/plan-een-live-demo\/\">Start a demo<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__content quote\">\n\t\t\t\t\t\t\t<p><em>&#8220;Our company has been using this app for a very long time, and now with the new 3.0 version, it works even better. Thanks a lot!&#8221;<\/em><\/p>\n<p><strong>Aktie Totaalinstallateurs B.V.<\/strong><\/p>\n<span class=\"rating-wrapper\"><div class=\"star-ratings\"><div class=\"fill-ratings\" style=\"width: 96%;\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><div class=\"empty-ratings\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><\/div> 4.8\/5 rated<\/span>\n<p><a href=\"https:\/\/apps.apple.com\/nl\/app\/simple-simon-field-service\/id897884395\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/appstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mobileop\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/playstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":4440,"parent":0,"template":"","class_list":["post-9961","integration","type-integration","status-publish","has-post-thumbnail","hentry","integration_category-belgie-en","integration_category-duitsland-en","integration_category-nederland-en","integration_category-oostenrijk-en","integration_category-zwitserland-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/integration\/9961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/types\/integration"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media\/4440"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media?parent=9961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}