{"id":7710,"date":"2024-10-01T06:33:18","date_gmt":"2024-10-01T06:33:18","guid":{"rendered":"https:\/\/simple-simon.com\/functies\/sms-and-email-function\/"},"modified":"2026-01-02T13:24:58","modified_gmt":"2026-01-02T13:24:58","slug":"sms-and-email-function","status":"publish","type":"functionality","link":"https:\/\/simple-simon.com\/en\/features\/sms-and-email-function\/","title":{"rendered":"Text and Email function"},"content":{"rendered":"\n\n\n
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Text <\/span>and <\/span>Email: <\/span>The <\/span>Perfect <\/span>Way <\/span>to <\/span>Keep <\/span>Customers <\/span>Informed<\/span><\/h1>\n

Effectively <\/span>keeping <\/span>your <\/span>customers <\/span>informed <\/span>is <\/span>essential <\/span>for <\/span>smooth <\/span>business <\/span>operations. <\/span>Whether <\/span>it\u2019s <\/span>appointment <\/span>confirmations, <\/span>reminders, <\/span>or <\/span>updates\u2014text <\/span>and <\/span>email <\/span>allow <\/span>you <\/span>to <\/span>reach <\/span>your <\/span>customers <\/span>quickly <\/span>and <\/span>directly.<\/span><\/p>\n

Start a free trial<\/a><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\n\t<\/div>\n<\/section>\n\t

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Why Text <\/span>Works\u00a0<\/span>Better\u00a0<\/span>Than\u00a0<\/span>Email<\/span><\/h2>\n

Did you know that SMS messages have a much higher delivery and read rate than emails? Customers tend to read an SMS almost immediately, whereas emails often go unnoticed. This means you can communicate<\/a> faster and more effectively through SMS. Just like with email, you can also include links in your text messages, allowing customers to take immediate action\u2014such as confirming or declining an appointment.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\r\n\r\n\r\n

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Benefits <\/span>of <\/span>SMS <\/span>and <\/span>Email <\/span>for <\/span>Customer <\/span>Communication<\/span><\/h2>\n\t\t<\/div>\r\n\t\t
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Easily send appointment confirmations via SMS or email. Include a link so customers can instantly confirm or decline the appointment. Their response is visible on your planning board at a glance, helping you avoid surprises\u2014like showing up to a locked door.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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When heading out to a customer, automatically send an SMS with the estimated time of arrival. This gives your customer a clear idea of when to expect your technician\u2014especially helpful for urgent jobs where timing is critical.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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With Simple-Simon\u2019s smart software, you can tailor the communication flow per work order. For example, you might not want to share exact arrival times for installation jobs, but you do for emergency repairs.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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No more sending reminders manually. With our enhanced SMS and email features, you can schedule reminders in advance. This helps ensure customers don’t miss appointments and saves you time on rescheduling.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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Whether it\u2019s an appointment invitation, a change notification, a reminder, or an arrival message\u2014you can fully customize each message. Add columns and personalized fields to make your communication relevant and professional every time.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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In Short: Stay in Direct Contact with SMS and Email<\/h2>\n

Simple-Simon\u2019s improved SMS and email functionality ensures your customers are always informed. Whether it\u2019s a confirmation, an update, or a reminder\u2014you have complete control over your communication. This not only boosts efficiency but also prevents errors and misunderstandings.<\/p>\n

Use SMS and email to inform your customers quickly, effectively, and flexibly!<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t

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Get <\/span>in <\/span>Touch <\/span>Now!<\/span><\/h2>\n

Want <\/span>to <\/span>start <\/span>using <\/span>the <\/span>SMS <\/span>and <\/span>email <\/span>feature <\/span>to <\/span>improve <\/span>your <\/span>customer <\/span>communication? <\/span>Contact <\/span>our <\/span>sales <\/span>team <\/span>and <\/span>activate <\/span>SMS <\/span>today! <\/span>Ensure <\/span>you <\/span>never <\/span>miss <\/span>a <\/span>customer <\/span>again <\/span>and <\/span>streamline <\/span>your <\/span>communication.<\/span><\/p>\n

Click <\/span>the <\/span>button <\/span>below <\/span>to <\/span>get <\/span>in <\/span>touch <\/span>and <\/span>discover <\/span>how <\/span>easily <\/span>SMS <\/span>can <\/span>be <\/span>integrated <\/span>into <\/span>your <\/span>workflow.<\/span><\/p>\n

Contact us<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n

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Start today with Simple-Simon<\/h2>\n

Plan a demo or start a 2 week trial<\/h3>\n

Complete for \u20ac27,50<\/span>\u00a0 per month, per user<\/a><\/p>\n

Try for free<\/a>Start a demo<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

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“Our company has been using this app for a very long time, and now with the new 3.0 version, it works even better. Thanks a lot!”<\/em><\/p>\n

Aktie Totaalinstallateurs B.V.<\/strong><\/p>\n

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\u2605\u2605\u2605\u2605\u2605<\/span><\/div><\/div> 4.8\/5 rated<\/span>\n

\"\"<\/a> \"\"<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":6308,"parent":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7710","functionality","type-functionality","status-publish","has-post-thumbnail","hentry","functionality_category-charging-stations","functionality_category-cleaning-hygiene","functionality_category-fencing-gate-automation","functionality_category-electrical-engineering","functionality_category-gardeners","functionality_category-refrigeration-technology","functionality_category-installation","functionality_category-plumbing","functionality_category-solar-panels","functionality_category-sewer-technology-unclogging-services","functionality_category-white-goods"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/functionality\/7710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/functionality"}],"about":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/types\/functionality"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/users\/12"}],"version-history":[{"count":5,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/functionality\/7710\/revisions"}],"predecessor-version":[{"id":14615,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/functionality\/7710\/revisions\/14615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media\/6308"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/en\/wp-json\/wp\/v2\/media?parent=7710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}