{"id":7108,"date":"2024-10-24T08:27:40","date_gmt":"2024-10-24T08:27:40","guid":{"rendered":"https:\/\/simple-simon.com\/terminbestaetigung\/"},"modified":"2026-01-02T13:08:44","modified_gmt":"2026-01-02T13:08:44","slug":"terminbestaetigung","status":"publish","type":"page","link":"https:\/\/simple-simon.com\/de\/terminbestaetigung\/","title":{"rendered":"Automatisiertes Kundenkontakt"},"content":{"rendered":"\n\n\n<section class=\"theme-section theme-hero__wrapper theme-p-sm text__light \">\n\t<div class=\"theme-wrapper theme-element bl bg__dark-blue \">\n\t\t\t\t\t<div class=\"theme-hero__img-partial\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/01\/hero-simple-simon-sa-officeworker-happy.png\" alt=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t<div class=\"row justify-content-between\">\n\t\t\t\t<div class=\"col-xl-6\">\n\t\t\t\t\t<div class=\"theme-hero__content\">\n\t\t\t\t\t\t<h1>Automatisieren Sie Ihren Kundenkontakt einfach mit Simple-Simon<\/h1>\n<p>Mit Simple-Simon verwalten Sie Termine m\u00fchelos. Lassen Sie Kunden per SMS oder E-Mail best\u00e4tigen oder ablehnen, f\u00fcr effiziente und professionelle Kommunikation, w\u00e4hrend Sie die Planung \u00fcbersichtlich halten. Dadurch beugen Sie Missverst\u00e4ndnissen vor, wie z.B. einem Kunden, der nicht zu Hause oder im B\u00fcro ist. Sie k\u00f6nnen die Best\u00e4tigungen direkt vom Planboard aus verfolgen: Ein akzeptierter Termin f\u00e4rbt sich dunkelgr\u00fcn, eine Ablehnung rot, und ein unbeantworteter Termin bleibt mit einem Fragezeichen markiert.<\/p>\n<p><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\">Kostenlos testen<\/a><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\n\t<\/div>\n<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Kalina-website-pictures-49.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Unterst\u00fctzung f\u00fcr f\u00fcnf Nachrichtentypen<\/h2>\n<p>Mit Simple-Simon w\u00e4hlen Sie selbst, welche Nachrichten Sie an Kunden versenden m\u00f6chten. Je nach Ihren Pr\u00e4ferenzen k\u00f6nnen <a href=\"https:\/\/simple-simon.com\/de\/funktionen\/sms-und-e-mail-funktion\/sms-e-mail-functie-2\/\" target=\"_blank\" rel=\"noopener\">E-Mails und SMS<\/a> aktivieren oder deaktivieren, damit Ihre Kunden immer auf dem Laufenden bleiben. Die f\u00fcnf Nachrichtentypen sind:<\/p>\n<ul>\n<li>Neue Planung;<\/li>\n<li>Terminerinnerung;<\/li>\n<li>\u00c4nderung des Termins;<\/li>\n<li>Mitarbeiter unterwegs;<\/li>\n<li>Beginn der Arbeiten.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/03\/6S9A0903-scaled.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Vorteile des automatischen Kundenkontakts mit Simple-Simon<\/h2>\n<ul>\n<li>Sofortiger Einblick: Auf einen Blick sehen Sie den Status jedes Termins. So m\u00fcssen Sie nicht unn\u00f6tig abwarten;<\/li>\n<li>Nachrichten personalisieren: F\u00fcgen Sie ein Logo hinzu und leiten Sie Kunden nach der Best\u00e4tigung auf eine Landingpage weiter, z.B. eine Dankes- oder Kontaktseite;<\/li>\n<li>Weniger No-Shows: Mit der Terminbest\u00e4tigung per SMS stellen Sie sicher, dass Kunden gut informiert sind. Dies verhindert No-Shows und spart Zeit.<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Laura-website-pictures-22.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Optimieren Sie Ihre Kommunikation<\/h2>\n<p>Automatischer Kundenkontakt bietet neben der \u00dcbersicht auch die M\u00f6glichkeit, die Kommunikation Ihres Unternehmens aufzuwerten. Personalisieren Sie Ihre Nachrichten mit einem eigenen Logo, Text und leiten Sie den Kunden bei Bedarf auf eigene Seiten weiter. So wissen beide Seiten, woran sie sind, und der Kunde f\u00fchlt sich schneller als Teil des Prozesses.<\/p>\n<p>&nbsp;<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2025\/07\/Kalina-website-pictures-58-scaled.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Planboard mit Statusanzeige<\/h2>\n<p>Im\u00a0<a href=\"https:\/\/simple-simon.com\/de\/funktionen\/digitale-plantafel\/digitaal-planbord-2\/\" target=\"_blank\" rel=\"noopener\">planboard<\/a> sehen Sie den Status jedes Termins deutlich:<\/p>\n<ul>\n<li>Dunkelgr\u00fcn bedeutet, dass der Termin best\u00e4tigt ist;<\/li>\n<li>Rot bedeutet, dass der Kunde den Termin abgelehnt hat;<\/li>\n<li>Ein Fragezeichen steht f\u00fcr noch keine Reaktion.<\/li>\n<\/ul>\n<p>Mit diesen Farben k\u00f6nnen Sie einfach planen und bei eventuellen \u00c4nderungen rechtzeitig Ma\u00dfnahmen ergreifen.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Kalina-website-pictures-47.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Benutzerfreundliche Kommunikationsoptionen<\/h2>\n<p>Simple-Simon bietet benutzerfreundliche Optionen, um die Kundenkommunikation einfach und effektiv zu halten. Sie k\u00f6nnen sogar eine Ankunftszeit einstellen, damit Kunden wissen, wann sie Sie erwarten k\u00f6nnen. Mit einer anpassbaren Marge f\u00fcr Ankunftszeiten gewinnen Sie Flexibilit\u00e4t, ideal wenn Termine l\u00e4nger dauern.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between \">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/09\/Laura-website-pictures-13-e1747837232346.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Arbeitsauftr\u00e4ge und Nachrichten nach Terminart anpassen<\/h2>\n<p>Nicht jeder Termin ist gleich. Deshalb k\u00f6nnen Sie bei Simple-Simon verschiedene Nachrichtengruppen einstellen. Denken Sie dabei an:<\/p>\n<ul>\n<li>Installations-Termine: Verwenden Sie spezifische Nachrichten f\u00fcr Installationen;<\/li>\n<li>Reparaturen: Eine andere Art von Nachricht f\u00fcr Reparaturen.<\/li>\n<\/ul>\n<p>Alle Arbeitsauftrags- und Arbeitsadressinformationen k\u00f6nnen an Ihre W\u00fcnsche und die Ihrer Kunden angepasst werden.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-right theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/09\/vecteezy_making-handshake-two-construction-workers-in-uniform-and_15302866-scaled.jpg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 \">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-right \">\n\t\t\t\t\t\t\t<h2>Kostenlose Testphase von 14 Tagen<\/h2>\n<p>Neugierig auf die M\u00f6glichkeiten des automatisierten Kundenkontakts und der verbesserten Kundenkommunikation? Probieren Sie Simple-Simon 14 Tage lang kostenlos aus! Oder planen Sie eine Live-Demo und entdecken Sie, wie Sie die Kommunikation mit Kunden optimieren k\u00f6nnen.<\/p>\n<p><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\">Kostenlos testen<\/a><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/simple-simon.com\/de\/live-demo-planen\/\" target=\"_blank\" rel=\"noopener\">Live-Demo planen<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section class=\"theme-section theme-split theme-content-variable active text-left theme-p-sm\">\n\t\t<div class=\"theme-content-variable__row theme-content-variable__card theme-wrapper\">\n\t\t\t<div class=\"container-fluid\">\n\t\t\t\t<div class=\"row justify-content-md-between align-items-center\">\n\t\t\t\t\t<div class=\"col-md-5 p-0 order-md-2 order-1\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__card-img img-no-scale\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simple-simon.com\/wp-content\/uploads\/2024\/10\/Kalina-website-pictures-25.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 order-md-1 order-2\">\n\t\t\t\t\t\t<div class=\"theme-content-variable__row-content theme-content-variable__card-content text-left \">\n\t\t\t\t\t\t\t<h2>Entdecken Sie noch heute die Vorteile des automatisierten Kundenkontakts!<\/h2>\n<p>Mit Simple-Simon holen Sie mehr aus jedem Termin heraus. Vermeiden Sie \u00dcberraschungen und halten Sie Ihre Kunden gut auf dem Laufenden. Best\u00e4tigen Sie Termine einfach und verbessern Sie Ihre Kundenkommunikation mit Simple-Simon.<\/p>\n<p><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/simple-simon.com\/de\/kontakt\/\">Vertrieb kontaktieren<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n<section class=\"theme-section theme-m-sm-t\">\n\n\t<div class=\"theme-cta\">\n\n\t\t<div class=\"theme-cta__icon\">\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\" theme-card bg__purple theme-element tr\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"178.145\" height=\"175.046\" viewBox=\"0 0 178.145 175.046\">\n\t\t\t\t\t\t\t\t<g id=\"confetti\" transform=\"translate(0 175.046) rotate(-90)\">\n\t\t\t\t\t\t\t\t\t<g id=\"Group_313\" data-name=\"Group 313\" 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theme-btn__orange-gradient\" href=\"https:\/\/app.simple-simon.net\/Login\/Signup\/Trial.aspx?lang=nl\" target=\"_blank\" rel=\"noopener\">Kostenlos testen<\/a><a class=\"theme-btn theme-btn__orange-gradient\" href=\"https:\/\/simple-simon.com\/plan-een-live-demo\/\">Starten Sie eine Demo<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-3\">\n\t\t\t\t\t\t<div class=\"theme-card__content quote\">\n\t\t\t\t\t\t\t<p><em>&#8222;Unser Unternehmen arbeitet bereits seit sehr langer Zeit mit dieser App und jetzt, wo es eine neue Version 2.0 gibt, funktioniert sie noch besser. Spitze, danke!&#8220;<\/em><\/p>\n<p><strong>Aktie Totaalinstallateurs B.V.<\/strong><\/p>\n<span class=\"rating-wrapper\"><div class=\"star-ratings\"><div class=\"fill-ratings\" style=\"width: 96%;\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><div class=\"empty-ratings\"><span>\u2605\u2605\u2605\u2605\u2605<\/span><\/div><\/div> 4.8\/5 bewertet<\/span>\n<p><a href=\"https:\/\/apps.apple.com\/nl\/app\/simple-simon-field-service\/id897884395\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/appstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mobileop\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"\/wp-content\/uploads\/2024\/04\/playstore.png\" alt=\"\" width=\"180\" height=\"46\" \/><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-7108","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/pages\/7108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/comments?post=7108"}],"version-history":[{"count":7,"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/pages\/7108\/revisions"}],"predecessor-version":[{"id":14808,"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/pages\/7108\/revisions\/14808"}],"wp:attachment":[{"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/media?parent=7108"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simple-simon.com\/de\/wp-json\/wp\/v2\/tags?post=7108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}